ocr: TRAVEL To: avoid alienating its workforce- about 70 per cent of its 1,820 workers are locals from Phuket -the company has built staff dormitories, which have been mistaken for three-star hotels, and pro- vided a free pre-school daycare centre. The management has also adopted a liberal stance on staff access to resort facilities. Although paying guests come first, staff do enjoy good ac- cess to the food and beverage outlets and sports facilities. Obviously, this has had a very positive effect on their morale and their conduct towards guests. Staff turnover is, understandably, very preservation ...
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